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How to Register

You may register for courses online; however, if you wish to apply to a certificate program, you are required to meet certain admission criteria and fill out an application form on the program's site. Some Award of Achievement programs do not require an application form. Check the program details for the Award of Achievement you are taking!

Be sure to read our Registration Policies below!

By Internet
Using our secure server and your credit card (VISA or MasterCard), you can register for courses by course title or course number. Within three business days of registering you will receive an email confirmation letter in the mail. If we cannot register you in the class, you will be contacted right away by phone or email.

By Phone
Call us at 604-822-1420 to register using your VISA or MasterCard. Regular office hours are Monday to Friday, 8:30 am to 4:30 pm.

By Fax
Complete the registration form pdf provided to register by fax at 604-822-1499 using your Visa or MasterCard.

In Person
Visit us at UBC Continuing Studies, 800 Robson Street, Vancouver, Rm C.630 from 8:30 am to 4:30 pm weekdays. Payment methods accepted: VISA, MasterCard, cash, cheque, debit.

By Mail
Complete and mail the registration form pdf provided to register by cheque (payable to UBC), Visa or MasterCard.

By UBC Tuition Fee Benefit for Staff and Faculty
UBC staff and faculty who wish to use the Tuition Fee Benefit, please visit the UBC Finance website for more information. It is recommended you apply for your Tuition Fee Benefit several days prior to the start date of the course you wish to register for. Special Note: Staff and faculty who register for a course, prior to submitting their Tuition Fee Benefit, will not be reimbursed when the approved Tuition Fee Benefit is received.

Updating Your Profile
To update your personal information, including mailing address, email address and phone numbers, read our How To Update Your Profile.

REGISTRATION Policies

Admissions
Unless otherwise indicated, Continuing Studies registrants must be at least 18 years of age. We reserve the right to refuse to register an applicant or expel a registrant whose actions disrupt the operation of a course.

In order to attend a course, you must be registered prior to the course start date. We reserve the right to refuse an applicant access to the course if not registered.

Fee Payments
Your registration is complete when we receive your full fee payment. We do not accept post-dated cheques. If your payment is returned (e.g., an NSF cheque), it must be replaced with a certified cheque or cash and a service charge is levied.

Harmonized Sales Tax
In cases where courses are taxable, 12% HST will be applied to the course fee.

Confirmation Email
After processing your registration, we will send you an email confirmation letter of course details. If you have not received your email confirmation letter within 3 business days of registering please contact Client Services by phone at 604-822-1420 or complete the Contact Us form.

Prerequisites
In order to maximize your UBC Continuing Studies learning experience, please ensure that you meet the prerequisite(s) as indicated online or in the course calendar. If you choose to waive the prerequisite(s), there wil be no refund if you are unable to complete the course due to content.

Fees and Cancellation Policies
All fees are payable in Canadian dollars. Tax is indicated beside course fees where applicable.

If you would like to withdraw from a course, please contact our office by telephone at 604-822-1420 at least three business days prior to the start of the course to be eligible for a refund, less a $50 administration fee. No refunds will be made for cancellations after that time. Separate policies apply to certificate programs.

UBC Continuing Studies is sometimes forced to cancel courses due to insufficient enrolment or other reasons. If this occurs, a full refund is processed and sent to you automatically.

Special withdrawal and cancellation policies apply to certificate and international programs. Please consult the appropriate certificate program web site for full details.

Course Transfers
Transferring from one course to another or changing from one section to another of the same course, within three business days of the course start date, is considered a cancellation and a new registration. A $50 administration fee will be charged for the cancellation.

Transferring to another course or section, once a course has began, is not available.

Waitlists
Waitlists will only be utilized, if a space becomes available, within 3 business days prior to the course start date. Being on the waitlist does not guarantee you will be able to register in the course. It is strongly recommended to register for upcoming sessions as they appear on the web site.

Tuition Tax Receipts
Tuition tax receipts for courses taken in 2011 will be mailed out by UBC Continuing Studies Accounting on February 29, 2012. If you require a tax receipt for a previous calendar year or a duplicate, please contact Client Services by phone at 604-822-1420 or completing the Contact Us form. For more information on tuition tax receipts click here.